Why is it important to dig deeper and improve your active listening skills? When you engage with the person speaking, you have the opportunity to build rapport, understanding and trust. Active listening can improve learning and help develop deeper relationships.
Can emotional intelligence be a trained skill or is it a trait a person is born with? Do you work with colleagues who don’t seem to be aware of their surroundings or how their actions affect others in their vicinity? Within the workplace, individuals with high EQ tend to be high performers. They are able to work within a team, adjust to change and be flexible. That being said, it does take practice and it’s important to treat EQ the same as any skill by continually developing it.
Multitasking is a myth that we try to convince ourselves we are good at. In truth, it slows us down, takes away our focus and leaves room for errors. How can you avoid the pitfalls of multitasking?
Too many meetings takes its toll and trying to remember every detail from every meeting is next to impossible. So how do you keep track of all the meeting details? You take notes – every meeting, without fail.
Do you want to have meetings that people look forward to attending? Here are a few simple but critical tips in planning your next meeting.
Have you ever worked for a tyrant boss? I have and let me tell you, it is not a pleasant experience. You know the type – the bully, tantrum thrower, manipulator, micromanager…the one that gets under the skin, undermines self-confidence, kills motivation and affects your health.You doubt yourself, your competence and think it is your fault. Trust me, it’s them, not you.
Is your day is filled with multiple tasks of varying complexity? Do your colleagues ask why you consistently accomplish so much when they have the same hours in a day that you do? You know the answer – you have mastered the not-so-secret world of effective processes.
Do you deal with procedures? Do you see them as restrictions?Do you see them as a freeing moment knowing there is an outline ready to take you through a task or process?A great procedure communicates what you – the reader – needs to know in order to complete the process correctly and efficiently. Simply put – a procedure is created to solve a problem.