Why is it important to dig deeper and improve your active listening skills? When you engage with the person speaking, you have the opportunity to build rapport, understanding and trust. Active listening can improve learning and help develop deeper relationships.
Can emotional intelligence be a trained skill or is it a trait a person is born with? Do you work with colleagues who don’t seem to be aware of their surroundings or how their actions affect others in their vicinity? Within the workplace, individuals with high EQ tend to be high performers. They are able to work within a team, adjust to change and be flexible. That being said, it does take practice and it’s important to treat EQ the same as any skill by continually developing it.